Membership Based Ticket Levels

This tutorial is for creating ticket levels based on membership type. You can offer discounts and/or free tickets for certain membership types, or all members, while charging a higher fee for non-members. 

Once you have entered the event information, click on the “Tickets” tab.


To restrict ticket levels to specific membership types, follow these steps:

1. Enter the name of the ticket level – “1 Year Members” and then add a vertical line (Shift + Back-Slash).

2. After the vertical line, add the word “members,” and then a colon (:).

3. Add the exact name of the membership. All-together, it should be entered as: Standard 1 Year Member Tickets|members:1-Year Standard Membership

Note: There should be no spaces between the vertical line and when you enter the name of the membership.


If you’re unsure of the exact name of the membership, click on the People tab. Next, click  “Memberships”. The exact name of the membership can be found in the first column.



4. Similar to ticket levels based on membership level, you can now add discount tickets for ALL members on one event page: Members Tickets|members:any

Please note that method works for creating free and paid tickets. You can offer $0 tickets for certain membership levels, or all members, while charging non-members. For non-member tickets, you can enter those as you always have, with no additional code/text.



On the front page of your event, visitors will be asked to log in to access the restricted membership pricing. For example, a recent grad would have to log in to access their designated ticket level. Please keep in mind that ticket levels will display in order of price (highest first). 



Once a visitor has logged in with their PennKey, they will be able to access all available ticket levels based on their membership status. If they do not have a specific membership, they will see a button that prompts them to purchase it in order to gain access to that ticket level. 

Remember that you can always edit, even after publishing. If you have any questions, please email us at [email protected]