Customizing Event Autoresponses

Upon RSVPing for an event, Nationbuilder sends two email responses:

A Payment Receipt (if payment was collected):

This is strictly transactional information. This is the same for all events and can be edited from your website’s Tickets page.

1. To edit this page, navigate to overall Website> Tickets> Donation Settings> Autoresponse

event_auto1.png

 

2. Please do not edit the liquid coding found between these brackets - {{ }}}.  Feel free to contact the Global Clubs team at globalclubs@wharton.upenn.edu with any questions relating to the liquid coding.

3. Remember to save the autoresponse email!

 

An RSVP Confirmation:

This is a message that contains event information and can be customized per individual event. Clubs are highly encouraged to customize event RSVP autoresponses. This is a great tool to communicate event-specific information and instructions to guests prior to the event.

1. To edit this page, navigate to overall Website > Events > [Your particular event] > Event Settings

2. Next, navigate to the Autoresponses tab to edit the content of the message.   

event_auto_2.png

 

3. The box titled “Automatically send person RSVPing an email” should be checked.

4. Please do not edit the liquid coding found between these brackets - {{ }}}.  Feel free to contact the Global Clubs team at globalclubs@wharton.upenn.edu with any questions relating to the liquid coding.

5. The unedited auto-generated message appears with all basic information, in recipients inboxes:

 

event_auto_3.png

 

6. You may want to make further text edits, relevant to your event, such as:

 -  Instructions on what to do with the RSVP confirmation email upon arrival

 -  Entrance instructions

 -  Any other information pertinent to the event

7. Remember to save the autoresponse email!